Conspiracy theory

No, not Diana and was it all Prince Philip's fault.

No. BT.

You see when we switched to the dastardly Tiscali, which I keep inadvertently typing as Toscali which might evolve into Tosscali which might be more appropriate, we had line rental supplied by BT.

I know, BT still supply our line as I haven't seen anyone up ladders changing the phone line into the house, but it's now Tosscali that we pay for the privilege.

Dave reckons (he always was a big fan of the X-files) that BT are mightily fed up about losing line rental customers and he thinks they have evil plans for world domination that include sabotaging the broadband connection for people that move away from them for line rental.

Interesting conspiracy theory.