So the BT engineer has diagnosed the problem - Tiscali equipment at the exchange.
We've been minus broadband and TV (as paid for in our contract) for over a month.
We've had three engineers of various kinds trying to fix the problem.
We've spent hours on the phone, at our expense, explaining the issue over and over.
What should be the recompense? Should there be recompense?
2 comments:
Hmm hmm hmm hmm!
Take Sky for telly; BT for phone & Broadband.
Hmm hmm hmm hmm !
Well we've had problems with Sky for telly and I've spoken to people who say BT customer service is a nightmare....hmmm hmmm hmmm.
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