I think there are often two ways to try and solve a problem.
The first is to blame everyone else and hope that the problem fairy will get off her backside and fix the damn problem.
The second is to figure out what steps are needed to resolve the issue and tackle them yourself getting help where and when needed to complete the necessary tasks that will ultimately fix things.
I have been known to use both techniques. The second one generally works the best, but I wouldn't want to speak ill of the problem fairy in case she refuses to come to my assistance in the future.
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