So after expecting a British Gas engineer to call later this week I was happy when I received a call today advising that there was an engineer in the area, would it be convenient to call?
All of that good feeling disappeared however when it became apparent they'd sent a numpty who would have to call back with a technical engineer because, as a qualified numpty, he lacked the requisite skillset.
Deja vu. Didn't I ask for an experienced engineer?
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